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Rates of wheelchair breakdowns requiring repairs is increasing

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Every problem holds within it the possibilities of solutions ... both at the source, and at the point of use.  This article about wheelchair breakdown increases points to a problem that can be addressed at the manufacturing point, the retailer's service and support, and nonprofits who provide low cost solutions to people in their community.  Wheelchair operations is certainly a critical support service for people employing their use in their everyday activities. 

Wheelchair-dependent patients with spinal cord injury (SCI) are reporting higher rates of wheelchair breakdowns requiring repairs, according to a study in American Journal of Physical Medicine & Rehabilitation Wheelchair-dependent patients with spinal cord injury (SCI) are reporting higher rates of wheelchair breakdowns requiring repairs, according to a study in American Journal of Physical Medicine & Rehabilitation (AJPM&R), the official journal of the Association of Academic Physiatrists, AJPM&R is published by Lippincott Williams & Wilkins, a part of Wolters Kluwer Health.

"It is possible that this increase in the number of repairs is the result of a decreased in wheelchair quality resulting from changes in reimbursement policies and a lack of enforcement of standards testing," write the researchers, led by Dr Michael Boninger of the VA Pittsburgh Healthcare System. The data also show a significant increase in wheelchair breakdowns that cause health and safety consequences, such as leaving users stranded.

For SCI Patients, Wheelchair Breakdowns Becoming More Frequent

Dr Boninger and colleagues analyzed data from an ongoing survey study of more than 700 wheelchair-dependent SCI patients, all of whom used their wheelchairs at least 40 hours per week. The patients provided routine data on wheelchair breakdowns requiring repairs, along with any consequences of breakdowns—for example, being stranded, missing a medical appointment, or being injured.

The data suggested that the rate of wheelchair breakdowns has increased in recent years.

From 2006 to 2011, about  53% of wheelchair users reported one or more breakdowns requiring repair per six-month period—a significant increase over the 45% rate from 2004 to 2006.

  • The average number of repairs per person also increased: 1.42 in 2006-11, compared to 1.03 in 2004-06. 
  • The rate of adverse consequences of breakdowns increased as well: 30.5 percent in 2006-11, compared to 22 percent in 2004-06. 
  • The total number of consequences per participant in 2006-11 was more than twice as high as in 2004-06. 
  • Power wheelchairs had more problems than manual wheelchairs—nearly two-thirds of all consequences were reported by power wheelchair users. These rates were especially high in wheelchairs equipped with power seat functions.

Differences by Race/Ethnicity and Funding Source

Rates of breakdowns and repairs appeared higher for racial/ethnic minority patients, compared to white patients. Minority users were also less likely to have a backup wheelchair available. Patients whose wheelchairs were funded by Medicare or Medicaid had higher rates of breakdowns and consequences, compared to those covered by private insurance or other sources (such as the Veterans Administration or workers compensation).

More than 2.8 million Americans use a wheelchair for mobility, allowing greater independence in daily functioning, home life, and vocational settings. Wheelchair users are at risk when breakdowns occur, with consequences ranging from minor inconveniences to decreased safety.

The new data raise concerns that wheelchair-dependent patients with SCI are experiencing higher rates of wheelchair breakdowns. The higher risk among patients whose wheelchairs are funded by Medicare/Medicaid may be at least partly related to recent changes in insurance reimbursement policy, including competitive bidding in some regions. In addition, there is no requirement for testing to ensure that wheelchairs meet established standards for performance and safety.


 "This paper should serve as a call to reevaluate and revise current policies and standards testing for wheelchair prescription in the United States," Dr Boninger and coauthors conclude. They also suggest that educating wheelchair users on the importance of routine maintenance—such as replacing cushions, caster wheels, and batteries at recommended times—might help to reduce the rates and consequences of breakdowns.


Editor, Carolyn Allen

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Publication Date: 5/3/2012
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